Data collected

Responsible

Treatment purposes

Origin of data

communications

Basis of legitimacy and conservation

Users’ Rights

Data collected

Mere navigation. By the mere fact of visiting and browsing this Site, data that allow the individual identification of users (the “Users”) are not automatically registered. However, there is certain information that is collected and recorded in Cardal Hotel’s systems (for example, type of Internet browser, operating system, IP address from which the websites are accessed) with the aim of improving the navigation of the User and the management of the Site itself. Likewise, the Site may use cookies and similar technologies whose use is subject to the consent of Users in accordance with the Cookies Policy.

Access to content or services in which data is requested. Without prejudice to the foregoing, in order to access certain information or to use certain contents or services of the Site, Cardal Hotel may request from the User certain personal data – which may include, fundamentally, the name, gender, date of birth, telephone, mobile phone, email, address, tax identification number, credit card data (collected for billing purposes only), although other Personal Data may be collected that may be necessary or convenient for the provision or collection of services by part of the Cardal Hotel. In these cases, Cardal Hotel will provide the User with the necessary information before processing their data.

Responsible

CHCI – Unipessoal, Lda. (“Cardal Hotel”), headquartered at Largo do Cardal nr22 3100-440 Pombal with NIPC 514225092 is responsible for processing the data collected or generated as a result of the access, use and navigation of Site Users and for Site control.

Treatment purposes

Cardal Hotel assumes that all personal data that the user provides us are correct and accurate and that, if necessary, it undertakes to notify us of any changes to them. Cardal Hotel will process your personal data for the following purposes:

Provision of hotel services and associated services (restaurant, bar, etc.);

Management of contacts with the User;

Billing and collection to the User;

Inform the User, who has requested it, of new products and services made available on the Website and/or at the Cardal Hotel hotel unit, updated information on Cardal Hotel’s activity and, in general, for Cardal Hotel’s marketing purposes, through of any means of communication, including electronic means.

Ensuring that the Site meets the User’s needs, through the development and publication of content that is as adapted as possible to the requests and type of User, by improving the Site’s search capabilities and functionalities.

Depending on the purposes of processing your personal data in each case, the basis of legitimacy that will allow us to process them will be different. At all times, we will inform the user when the information we request is essential for Cardal Hotel to conclude a contract, when and for what reason we request the information that we are legally obliged to ask and when and for what reasons we need your consent to use your data.

Origin of data

Cardal Hotel may collect data directly (i.e., directly from the User) or indirectly (i.e., through partner entities or third parties). Collection can be made through the following channels:

Direct collection: in person, by telephone, by e-mail and through the Site;

Indirect collection: through partners with whom Cardal Hotel has commercial cooperation agreements.

Communications

The data will not be communicated to third parties, except, if applicable, to competent authorities in the exercise of their functions. As an exception, the Site may use third-party cookies in accordance with the Cookies Policy and the User’s consent. There is no communication of data outside the European Economic Area.

Basis of legitimacy and conservation

The basis of legitimacy that allows Cardal Hotel to process User data is:

the voluntary access and navigation of Users on the Site,

the request by Users for information or certain content or services,

the execution of a contract with the Users,

Cardal Hotel’s compliance with legal obligations,

the legitimate interest in improving the Site and its security, as well as in carrying out studies and analyzes on the operation and use of the Site and, in case the User consents or applies, Cardal Hotel’s legitimate interest, sending commercial information and marketing.

The data will be kept as long as contractual responsibilities arising from the services requested by Users remain and, subsequently, until the extinction of legal, contractual responsibilities that require their conservation (for example, until the extinction of the responsibility derived from data protection or cybersecurity regulations) . In the case of data for sending commercial and marketing information, they may be kept as long as the User does not object to receiving information through any of the free and simple means that we make available.

Users’ Rights

The User may exercise their rights of access, rectification, erasure, opposition, limitation of treatment and portability, when applicable, in relation to the treatment for which Cardal Hotel is responsible, by means of an email addressed to info@cardalhotel.com , proving your identity.

You can also contact the National Data Protection Commission.